Pet Resort Operations Leader — Assistant General Manager

National Veterinary Associates, Inc.; League City (TX); In loco; USD 50.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with employer match

HSA and FSA options

Disability coverage

Descrizione del lavoro

National Veterinary Associates (NVA) invites you to join NVA Pet Resorts as Assistant General Manager for the PetSuites League City resort in League City, Texas. You will partner with the General Manager to lead daily operations, develop the team, and ensure outstanding care for pets and their people.

You will drive excellent guest experiences, strong financial performance, and a culture of accountability, coaching Shift Leads and Team Members while maintaining high standards of service and

Competenze

• 2 to 4 years of customer service experience with leadership exposure.
• Strong communication skills and comfort leading teams in a hands-on environment.
• Proficiency with Microsoft Office and point-of-sale systems.
• Willingness to work up to 45–50 hours per week, including evenings and weekends.

Mansioni

• Lead day-to-day operations of the resort in partnership with the General Manager.
• Drive revenue growth and manage costs to achieve strong financial performance.
• Develop and engage team members through coaching, recognition, and accountability.
• Maintain high standards of pet care, facility cleanliness, and safety across departments.
• Oversee staffing, shifts, and adherence to labor guidelines; manage guest experiences.

Conoscenze

Leadership experience

Customer service

Communication skills

Hands-on leadership

Availability 45-50 hours/week

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

POS systems

Descrizione del lavoro

National Veterinary Associates (NVA) invites you to join NVA Pet Resorts as Assistant General Manager for the PetSuites League City resort in League City, Texas. You will partner with the General Manager to lead daily operations, develop the team, and ensure outstanding care for pets and their people.

You will drive excellent guest experiences, strong financial performance, and a culture of accountability, coaching Shift Leads and Team Members while maintaining high standards of service and