Pet Resort Guest Experience Specialist

Workstream; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A pet care service provider in Austin, TX, is looking for a full-time Customer Service Representative. This role, known as Pet Host, will involve managing reservations, providing excellent customer service, and ensuring a welcoming environment for pet parents and their furry companions. Ideal candidates will possess strong communication skills, a passion for animals, and the ability to multitask effectively. Join a team dedicated to delighting pet lovers through exceptional service.

Qualifications

• Must be able to lift up to 60 lbs.
• Reliable, punctual, and dependable.
• Ability to communicate directly with clients about their pets.

Responsibilities

• Provide customer service by handling check-ins and check-outs.
• Manage cash and credit card transactions.
• Make grooming and boarding reservations.

Skills

Customer Service Orientation

Attention to Detail

Communication Skills

Multitasking

Tools

Microsoft Office

Job description

A pet care service provider in Austin, TX, is looking for a full-time Customer Service Representative. This role, known as Pet Host, will involve managing reservations, providing excellent customer service, and ensuring a welcoming environment for pet parents and their furry companions. Ideal candidates will possess strong communication skills, a passion for animals, and the ability to multitask effectively. Join a team dedicated to delighting pet lovers through exceptional service.