Pet Host: Customer Service & Guest Experience

Workstream; Cedar Park (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A pet resort company in Cedar Park, Texas is seeking a Full-Time Customer Service Representative. This role requires excellent communication and customer service skills, as you will engage with pet parents and their furry companions. Responsibilities include handling check-in/check-out processes, managing reservations, and providing exceptional service. Ideal candidates should be passionate about animals, detail-oriented, and capable of lifting pets. Join our team that values a positive and caring environment.

Qualifications

• Must be passionate about animals and animal care, especially dogs and cats.
• Must be reliable, punctual, and able to work a flexible schedule.
• Ability to lift up to 60 lbs and handle dogs of all sizes.

Responsibilities

• Provide impeccable customer service and maintain strong relationships.
• Handle check-ins and check-outs for clients and their pets.
• Make reservations for grooming and training.
• Ensure cleanliness and safety of the facility.

Skills

Customer Service Orientation

Attention to Detail

Multitasking

Conflict Resolution

Communication Skills

Tools

Microsoft Office

Job description

A pet resort company in Cedar Park, Texas is seeking a Full-Time Customer Service Representative. This role requires excellent communication and customer service skills, as you will engage with pet parents and their furry companions. Responsibilities include handling check-in/check-out processes, managing reservations, and providing exceptional service. Ideal candidates should be passionate about animals, detail-oriented, and capable of lifting pets. Join our team that values a positive and caring environment.