Pet Resort Service Supervisor - Lead with Heart

Workstream; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health and dental insurance

Competitive wage

Employee incentives

Job summary

A leading pet care service in Austin, Texas, is looking for a dedicated Customer Service Supervisor. In this leadership role, you'll guide a team of Customer Service Representatives while ensuring an exceptional experience for pet parents and their furry companions. Ideal candidates should have at least one year of supervisory experience, a passion for animals, and the ability to work flexible hours, especially on weekends. This position offers competitive wages, health and dental insurance, and a vibrant work environment.

Qualifications

• At least 1 year of supervisor or equivalent experience.
• Animal experience is preferred.
• Must be available for weekends and holiday shifts.

Responsibilities

• Provide impeccable customer service.
• Manage cash, check, and credit card transactions.
• Ensure cleanliness and safety of the facility.
• Interact and communicate with other staff.

Skills

Customer service oriented

Stamina to handle energetic dogs

Leadership experience

Detail-oriented

Basic computer knowledge

Job description

A leading pet care service in Austin, Texas, is looking for a dedicated Customer Service Supervisor. In this leadership role, you'll guide a team of Customer Service Representatives while ensuring an exceptional experience for pet parents and their furry companions. Ideal candidates should have at least one year of supervisory experience, a passion for animals, and the ability to work flexible hours, especially on weekends. This position offers competitive wages, health and dental insurance, and a vibrant work environment.