Pet Resort Front Office Specialist – 3+ yrs, On-Site

Barkaritaville Pet Resort; Corpus Christi (TX); Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k)

Employee discounts

Zusammenfassung

Barkaritaville Pet Resort in Corpus Christi, Texas, is seeking an experienced Front Office Coordinator for a full-time, on-site role. The ideal candidate has 3+ years of front office or administrative experience in a high-volume setting and is organized, reliable, and able to manage multiple responsibilities with minimal supervision.

The position involves greeting clients, handling calls, scheduling reservations, maintaining pet and client records, processing payments, and supporting pet care

Qualifikationen

• At least 3 years of recent professional front office or high-volume administrative experience in a busy environment.
• Strong telephone and in-person customer service experience.
• Experience managing multiple responsibilities and competing priorities.
• Strong computer skills and ability to quickly learn new software.
• Experience handling cash, payments, and daily reconciliation.
• Excellent organization and attention to detail.
• Professional written and verbal communication skills.
• Reliability, punctuality, and consistent attendance.
• Ability to work independently and take initiative.
• Comfortable around dogs and cats.

Aufgaben

• Provide professional, friendly service to clients in person and by phone.
• Manage a busy phone line, answer questions, and communicate accurate information.
• Schedule reservations and maintain customer and pet records.
• Check pets in and out for daycare, boarding, grooming, and other services.
• Process payments and maintain accurate billing records.
• Resolve routine client concerns professionally and escalate when needed.
• Enter and maintain accurate information in our reservation software.
• Prioritize multiple tasks and follow through in a fast-paced front office.
• Communicate clearly with clients and team members.
• Assist with safe pet handling and resort operations when needed.

Kenntnisse

Customer service

Multitasking

Professional communication

Phone handling

Cash handling

Tools

Reservation software

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

Barkaritaville Pet Resort in Corpus Christi, Texas, is seeking an experienced Front Office Coordinator for a full-time, on-site role. The ideal candidate has 3+ years of front office or administrative experience in a high-volume setting and is organized, reliable, and able to manage multiple responsibilities with minimal supervision.

The position involves greeting clients, handling calls, scheduling reservations, maintaining pet and client records, processing payments, and supporting pet care