Senior Front Office Coordinator – Pet Resort (On‑Site)

Barkaritaville Pet Resort Inc; Corpus Christi (TX); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off (PTO)

401(k)

Employee discounts

Job summary

Barkaritaville Pet Resort Inc. in Corpus Christi, TX is hiring a Front Office Coordinator for a full-time, on-site role. Candidates should have at least 3 years of professional front office or high-volume customer service experience in busy settings.

The position requires strong organizational skills, reliability, and the ability to manage multiple tasks with minimal supervision. You will handle reservations, payments, and client communications in a pet-friendly environment.

Qualifications

• At least 3 years of recent professional front office or high-volume customer service experience in a busy, customer-facing environment.
• Strong telephone and face-to-face customer service experience.
• Experience managing multiple responsibilities and competing priorities.
• Strong computer skills and ability to quickly learn new software.
• Experience handling cash and card payments, balancing daily transactions.
• Excellent organization and attention to detail.
• Professional written and verbal communication skills.
• Reliability, punctuality, and consistent attendance.
• Ability to work independently, take initiative, and follow through.
• Comfortable working around dogs and cats.
• 5+ years of front office or administrative experience (preferred).

Responsibilities

• Provide professional, friendly service to clients in person and by phone.
• Manage a busy phone line, answer questions, and communicate accurate information.
• Schedule reservations and maintain customer and pet records.
• Check pets in and out for daycare, boarding, grooming, and other services.
• Process payments and maintain accurate billing records.
• Resolve routine client concerns professionally and know when to involve management.
• Enter and maintain accurate information in our reservation software.
• Prioritize multiple tasks and follow through in a fast-paced front office.
• Communicate clearly with clients and team members.
• Assist with safe pet handling and resort operations when needed.

Skills

Front office experience

Customer service

Multitasking

Attention to detail

Professional communication

Reliability & punctuality

Initiative

Tools

Microsoft Word

Excel

Outlook

Job description

Barkaritaville Pet Resort Inc. in Corpus Christi, TX is hiring a Front Office Coordinator for a full-time, on-site role. Candidates should have at least 3 years of professional front office or high-volume customer service experience in busy settings.

The position requires strong organizational skills, reliability, and the ability to manage multiple tasks with minimal supervision. You will handle reservations, payments, and client communications in a pet-friendly environment.