Pet Resort Front Desk Specialist

VI PET INC; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Country Inn Pet Resort in Florida is seeking a friendly Resort Receptionist to welcome clients, answer calls, schedule reservations, and perform data entry. You will help maintain a clean, safe reception area and support the team with accurate vaccine records and payments.

Experience in an animal hospital or pet care setting is preferred; Kennel Connection software is a plus. The role requires reliability, attention to detail, and a genuine love for animals in a fast-paced environment.

Qualifications

• Experience in an animal hospital or pet care setting.
• Strong customer service and communication skills.
• Reliable and detail-oriented in a fast-paced environment.

Responsibilities

• Provide excellent, friendly, and caring customer service
• Have experience in an animal hospital or pet related (preferred)
• Experience with Kennel Connection software is a plus
• Answer phones, schedule reservations, and perform data entry
• Handle end-of-day transactions and call clients back as needed
• Send appointment reminders and update vaccine records
• Process payments (credit cards, posting, recording payments)
• Keeping the reception area clean at all times

Skills

Customer service

Communication

Team player

Reliability

Detail-oriented

Tools

Kennel Connection

Job description

Country Inn Pet Resort in Florida is seeking a friendly Resort Receptionist to welcome clients, answer calls, schedule reservations, and perform data entry. You will help maintain a clean, safe reception area and support the team with accurate vaccine records and payments.

Experience in an animal hospital or pet care setting is preferred; Kennel Connection software is a plus. The role requires reliability, attention to detail, and a genuine love for animals in a fast-paced environment.