VeterinaryPet Resort Receptionist

VI PET INC; Florida; On-site; USD 32,000 - 48,000; Full time

Job summary

Country Inn Pet Resort is a state-of-the-art pet resort and AAHA Accredited Animal Hospital in New York, dedicated to providing exceptional care for pets. As Resort Receptionist, you’ll help maintain a clean, welcoming environment while delivering caring customer service to our resort clients.

Key responsibilities include answering phones, scheduling reservations, data entry, processing payments, sending reminders, updating records, and keeping the lobby tidy.

Qualifications

• Experience in an animal hospital or pet-related field preferred.
• Provide friendly, attentive customer service in a fast-paced environment.
• Accurate data entry and handling of payments may be required.

Responsibilities

• Provide excellent, friendly, and caring customer service to resort clients.
• Answer phones, schedule reservations, and data entry.
• Process payments and end-of-day transactions.
• Send appointment reminders and update vaccine records.
• Keep reception area clean and organized.

Skills

Customer service

Pet care

Attention to detail

Reliability

Tools

Kennel Connection

Job description

Country Inn Pet Resort Receptionist Country Inn Pet Resort is a state-of-the-art Pet Resort and AAHA Accredited Animal Hospital dedicated to providing exceptional care for pets.

We offer boarding, dog daycare, grooming, dog training, and animal hospital services in a modern, comfortable environment.

Our mission is to prioritize the well-being of every animal in our care, ensuring they feel safe, loved, and happy. If you’re passionate about animals and looking for a meaningful career, we’d love to welcome you to our team!

Position Overview – Resort Receptionist: As a Resort Receptionist, you’ll play a vital role in maintaining a clean, safe, and loving environment for our furry patients while providing caring and friendly customer service to our resort clients

Key Responsibilities for a Receptionist:

• Provide excellent, friendly, and caring customer service
• Have experience in an animal hospital or pet related (preferred)
• Experience with Kennel Connection software is a plus
• Answer phones, schedule reservations, and perform data entry
• Handle end-of-day transactions and call clients back as needed
• Send appointment reminders and update vaccine records
• Process payments (credit cards, posting, recording payments)
• Keeping the reception area clean at all times

Requirements and Qualifications:

• Experience is required for this position
• Must be reliable, hardworking, and comfortable in a fast-paced environment
• Strong attention to detail and a genuine love for animals

Why Join Us?

Being a staff member at Country Inn Pet Resort is more than just a job, you’ll be working with animals that are part of their owners’ families. We’re looking for dedicated individuals who want to grow in the pet care industry and be part of a supportive, passionate team.