Pet Resort Front Desk Receptionist

MORRIS ANIMAL INN, INC.; Morristown (NJ); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision insurance

401(k)

Paid vacation

Weekly pay

Employee discounts

Resumo da oferta

Morris Animal Inn, Inc. in Morristown, NJ is hiring Full Time and Part Time Front Desk Receptionists to join our Guest Services team. Starting pay is $17.00 per hour with additional pay considerations depending on previous experience.

What you'll do includes warmly greeting clients and pets, answering calls and emails, scheduling appointments, promoting services, and maintaining accurate records. The role requires a love of pets and reliability for weekend shifts.

Qualificações

• Experience engaging customers with friendliness and professionalism.
• Basic computer proficiency and willingness to learn new software.
• High attention to detail in a fast-paced environment.
• Availability to work on weekends and over holiday periods.
• A genuine love of dogs, cats, and people.

Responsabilidades

• Warmly welcome clients and their pets upon arrival.
• Answer phones, emails, and inquiries promptly and professionally.
• Schedule and confirm appointments.
• Promote services and answer client questions knowledgeably.
• Maintain accurate client and pet records.
• Process invoices and collect payments.
• Manage check-in/check-out paperwork for pets.
• Keep front desk and lobby clean and organized.
• Collaborate with other departments to ensure exceptional pet care.

Conhecimentos

Customer service

Phone & email communication

Basic computer skills

Attention to detail

Weekend/holiday availability

Love of pets

Descrição da oferta de emprego

Description

Join Our Guest Services Team at Morris Animal Inn!

Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in lodging, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent!

We’re hiring Full Time and Part Time Front Desk Receptionists to join our outstanding Guest Services team at our Morristown location. Starting pay is $17.00 per hour with additional pay considerations depending on previous experience.

What you'll be doing:

• Warmly welcoming clients and their pets upon arrival
• Answering phones, emails, and inquiries promptly and professionally
• Scheduling and confirming appointments
• Promoting services and knowledgeable answering client questions
• Maintaining accurate client and pet records
• Processing invoices and collecting payments
• Managing pet check-in and check-out, including completion of required paperwork
• Keeping the front desk and lobby clean and organized
• Collaborating with other departments to ensure seamless, exceptional pet care

What you'll need to apply:

• Prior work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism
• Basic computer proficiency and comfort learning new software systems
• High attention to detail and the ability to thrive in a fast-paced, collaborative environment
• An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
• A genuine love of dogs, cats, and people!

Why Choose Morris Animal Inn?

• Structured paths for growth and advancement
• Generous employee discounts on our services, including pet daycare
• A unique Employee Rewards & Recognition program
• Comprehensive benefits for full time employees including medical, dental, and vision insurance, 401(k), and paid vacation
• Weekly pay and bi-weekly schedules provided in advance
• All the adorable dogs and cats you could ask for!

Morris Animal Inn believes that our success lies in our outstanding staff! We carefully select individuals that share our passion for providing exceptional pet care and outstanding customer service. If you are looking for a position that’s hands‑on in pet care, please visit our CAREERS PAGE at https://www.morrisanimalinn.com/about-us/careers/ to learn more about additional opportunities.