Pet Pharmacy Processing Technician — Growth & Perks

Mixlab; New York (NY); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health insurance (employer-paid)

Paid time off

Stock options

Pre-tax commuter benefits

Disability insurance

401k with employer match

Referral bonus

Pet wellness benefits

Discount programs

Job summary

Mixlab, a modern pet pharmacy in New York, is seeking a Processing Technician to prepare accurate medication orders for our pet parents, working closely with pharmacists and the logistics team.

You’ll verify data, label and pack orders, maintain records and inventory, and help improve quality and efficiency while staying compliant with NY regulations.

This fast-paced role rewards teamwork, clear communication, and a detail-oriented mindset, with 100% employer-paid benefits and room to grow.

Qualifications

• Experience in data processing, fulfillment, or retail
• Customer-focused mindset, pet-focused where relevant
• Thrives in a fast-paced environment
• Able to remain in a stationary position 50% of the time
• Able to move boxes weighing up to 25lbs
• Excellent written and verbal communication, collaborative team player

Responsibilities

• Prepare orders by confirming data, counting, labeling medications, and packing
• Ensure accuracy of patient information and records, update as necessary
• Check for completeness of prescriptions
• Handle customer interactions in a friendly and professional manner
• Partner with pharmacists and logistics to troubleshoot issues and drive efficiency
• Maintain records and monitor inventory per NY State Board of Pharmacy and federal regulations
• Keep an organized work area and maintain pharmacy appearance
• Cross-train across Mixlab functions including customer service, logistics, and compounding
• Champion the pet parent experience by recommending digital process changes and troubleshooting bugs
• Perform other related duties as required by management

Skills

Data processing experience

Fulfillment / order processing

Customer-focused

Detail-oriented

Team player

Education

High school diploma or equivalent

Tools

Inventory software

Pharmacy labeling systems

Job description

Mixlab, a modern pet pharmacy in New York, is seeking a Processing Technician to prepare accurate medication orders for our pet parents, working closely with pharmacists and the logistics team.

You’ll verify data, label and pack orders, maintain records and inventory, and help improve quality and efficiency while staying compliant with NY regulations.

This fast-paced role rewards teamwork, clear communication, and a detail-oriented mindset, with 100% employer-paid benefits and room to grow.