Pet-Obsessed Concierge & Customer Care Pro

Destination Pet, LLC; San Juan Capistrano (CA); Hybrid; USD 51,577,000 - 71,635,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet, LLC is hiring a Customer Service Representative at Ortega Animal Care Center. You will welcome pet parents, answer calls, and guide clients through services while ensuring safety through up-to-date vaccinations. The role requires a friendly, professional demeanor, ability to multitask, and a passion for pets.

Position is on-site with evening, weekend, and holiday availability. Starting pay ranges from $18 to $25 per hour plus tips, with DailyPay access.

Qualifications

• Experience in customer service or retail preferred.
• Able to communicate clearly across phone, in person, and email.

Responsibilities

• Welcome pet parents and their VIPs like they are at a 5-star resort.
• Answer phones with a friendly, professional tone.
• Tour new clients through the facility and promote services.
• Maintain up-to-date vaccination records for safety.

Skills

Customer service

Multitasking

Communication skills

Phone handling

Professional under pressure

Education

High school diploma or equivalent

Tools

CRM software

Phone systems

Computer systems

Job description

Destination Pet, LLC is hiring a Customer Service Representative at Ortega Animal Care Center. You will welcome pet parents, answer calls, and guide clients through services while ensuring safety through up-to-date vaccinations. The role requires a friendly, professional demeanor, ability to multitask, and a passion for pets.

Position is on-site with evening, weekend, and holiday availability. Starting pay ranges from $18 to $25 per hour plus tips, with DailyPay access.