Overnight Vet Receptionist — Growth & Care

BluePearl; Brentwood (TN); Presencial; USD 48 712 000 - 74 501 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pet insurance

Growth & development opportunities

Continuing education allowance

Resumo da oferta

BluePearl Pet Hospital in Brentwood, TN is seeking Overnight Veterinary Receptionists to greet clients and support the medical team during evening to early morning hours.

The role emphasizes exceptional customer service, clear communication, compassionate listening, appointment coordination, and crisis triage as needed; you will connect clients with the right team member, provide emotional support, and help maintain a calm, organized front desk in a fast-paced emergency setting.

Qualificações

• Excellent customer service skills and professional demeanor.
• Ability to listen compassionately and communicate clearly with clients.
• Calm, empathetic, and reassuring when interacting with pet owners.

Responsabilidades

• Greet clients at hospital entry with warm, professional acknowledgement.
• Speak clearly and calmly with clients by phone and in person.
• Assess arrivals and determine emergency versus standard care needs.
• Confirm appointments and provide prep instructions to clients.
• Provide emotional support and connect clients with appropriate resources.

Conhecimentos

Customer service

Communication

Compassionate listening

Descrição da oferta de emprego

BluePearl Pet Hospital in Brentwood, TN is seeking Overnight Veterinary Receptionists to greet clients and support the medical team during evening to early morning hours.

The role emphasizes exceptional customer service, clear communication, compassionate listening, appointment coordination, and crisis triage as needed; you will connect clients with the right team member, provide emotional support, and help maintain a calm, organized front desk in a fast-paced emergency setting.