Pet Hospital Client Experience Coordinator
Banfield Pet Hospital
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Benefits offered by this job
Job summary
Banfield Pet Hospital in Houston Heights seeks a Client Service Coordinator to manage client and pet flow, support the veterinary team, and ensure a welcoming, efficient visit. You will assist with check-in, payments, and scheduling while promoting wellness plans and preventive care.
The role requires a customer-service background, is family-friendly, and offers comprehensive benefits as part of Banfield's total rewards package.
Qualifications
- High School Diploma or equivalent preferred.
- Must be at least 18 years old to perform radiography.
- One year related experience in customer service preferred.
- Medical background (vet tech, human healthcare, or pharma) with medical terminology training preferred.
Responsibilities
- Drive the flow of clients and pets through the hospital to maximize productivity.
- Provide friendly, professional service and educate clients about pet health.
- Educate clients about Optimum Wellness Plans and preventive care.
- Assist with client check-in/out, records, and scheduling.
- Maintain accurate balances and perform opening/closing procedures.
Skills
Education
Job description
Banfield Pet Hospital in Houston Heights seeks a Client Service Coordinator to manage client and pet flow, support the veterinary team, and ensure a welcoming, efficient visit. You will assist with check-in, payments, and scheduling while promoting wellness plans and preventive care.
The role requires a customer-service background, is family-friendly, and offers comprehensive benefits as part of Banfield's total rewards package.
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