Veterinary Receptionist / Client Service Representative

Altitude Animal Hospital; Highlands Ranch (CO); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k matching

Paid time off

Job summary

Altitude Animal Hospital in Highlands Ranch, CO is seeking a friendly Veterinary Receptionist / Client Service Representative to greet clients, manage appointments, and support daily operations. The role emphasizes compassionate service, strong organization, and teamwork in a fast-paced setting.

The position is part-time with a flexible schedule; compensation ranges from $18 to $21 per hour. Benefits include health insurance, life insurance, EAP, 401k with match, and PTO, with eligibility for

Qualifications

• 1+ years in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or front-desk healthcare experience preferred.
• Proficiency with multi-line phone systems and in-person client interaction.
• Excellent verbal and written communication; compassionate, professional service.
• Strong organizational and time-management skills; scheduling experience is a plus.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow.
• Handle multi-line phone system and in-person interactions.
• Process transactions and maintain accurate financial records.
• Support clients with information about services and referrals as needed.

Skills

Customer service

Front-desk coordination

Phone system management

Verbal communication

Written communication

Organizational skills

Payment processing

Job description

Veterinary Receptionist / Client Service Representative

Altitude Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $ 18 - $21 per hour, for each hour worked
• This is a part-time position, with a flexible schedule and availability needed Tuesday, Thursday, and Friday with one Saturday shift a month.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law

Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-phone line system while assisting in-person clients
  • Exceptional verbal and written communication skills
  • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
  • Strong organizational and time management skills
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records

Why choose Altitude Animal Hospital?

Altitude Animal Hospital is a modern, community-centered practice providing personalized care to pets and their families in Highlands Ranch and beyond. Our team of four veterinarians emphasizes high-quality medicine, strong client relationships, and a supportive, low-drama culture. With access to advanced diagnostics, dentistry, and surgery, we offer a well-rounded caseload and flexibility for doctors to pursue their clinical interests. Whether you're seeking mentorship or a collaborative environment to grow your skills, you’ll find it here.

Pay Range

$18 - $21 USD

Altitude AH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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