Pet-First Concierge: Customer Service Pro (Flexible Hours)

Destination Pet; Fairview (TN); Hybrid; USD 19,000 - 22,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet in Greymont Kennels, Fairview, TN, is hiring a Customer Service Representative to be the friendly face for pet families. You’ll welcome pet parents and their VIPs, answer phones, and guide visitors while maintaining a clean, welcoming lobby.

The role requires good communication, multitasking, and a positive attitude. Flexible hours include evenings, weekends, and some holidays; prior customer service experience is preferred. DailyPay available and tips supplement the hourly wage.

Qualifications

• Previous customer service or retail experience.
• Strong communication across phone, in-person, and email interactions.
• Ability to multitask with phones and computer systems.
• High school diploma or equivalent required.

Responsibilities

• Greet customers and pets as VIPs and provide a welcoming experience.
• Answer phones and multitask efficiently while assisting guests.
• Tour potential clients through the facility and upsell available services.
• Manage check-ins/check-outs and process payments accurately.

Skills

People skills

Customer service experience

Communication skills

Multi-line phones

Computer literacy

Education

High school diploma or equivalent

Job description

Destination Pet in Greymont Kennels, Fairview, TN, is hiring a Customer Service Representative to be the friendly face for pet families. You’ll welcome pet parents and their VIPs, answer phones, and guide visitors while maintaining a clean, welcoming lobby.

The role requires good communication, multitasking, and a positive attitude. Flexible hours include evenings, weekends, and some holidays; prior customer service experience is preferred. DailyPay available and tips supplement the hourly wage.