Pet-First Client Services Specialist | Veterinary Office

Marsveterinary; Sahuarita (AZ); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Employee pet discounts

401(k)

Job summary

VCA Valley Animal Hospital of Sahuarita is seeking an experienced Client Service Representative to join our team. The role involves greeting clients and pets, scheduling appointments, handling payments, and explaining services.

A background in veterinary or animal care is preferred, but we are willing to train the right candidate who demonstrates strong customer service, a positive attitude, and a genuine passion for helping pets and their owners.

Qualifications

• Previous veterinary or animal experience is highly preferred.
• Willing to train the right candidate who demonstrates strong customer service skills.
• Positive attitude and genuine passion for helping pets and their owners.

Responsibilities

• Greet visitors and guide clients and their pets to exam rooms.
• Schedule and confirm appointments.
• Place outbound follow-up calls to clients.
• Explain fees and process payments.
• Recommend and obtain products and services, including prescriptions.
• Educate clients on general pet care and husbandry.

Skills

Customer service

Communication

Positive attitude

Willingness to learn

Job description

VCA Valley Animal Hospital of Sahuarita is seeking an experienced Client Service Representative to join our team. The role involves greeting clients and pets, scheduling appointments, handling payments, and explaining services.

A background in veterinary or animal care is preferred, but we are willing to train the right candidate who demonstrates strong customer service, a positive attitude, and a genuine passion for helping pets and their owners.