Pet-First Client Care Specialist — Growth & Perks

Vetcor; Solomons (MD); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance (medical, dental, and

Vision insurance

Paid parental leave

PTO

Employee pet discounts

Uniform allowance

Job summary

Solomons Veterinary in Solomons, MD is seeking a full-time Client Care Specialist to be the welcoming face of the clinic. You will support clients and patients, manage schedules, and assist the medical team to ensure a smooth hospital flow.

The role emphasizes compassionate communication, strong organizational skills, and a passion for pets. We offer comprehensive benefits and opportunities for growth in a dynamic veterinary setting.

Qualifications

• Genuine passion for pet welfare.
• Commitment to providing exceptional veterinary client service.
• Excellent verbal and written communication.
• Strong time-management and organizational skills.
• Ability to multitask and maintain professionalism in a busy setting.

Responsibilities

• Welcome clients and patients with warmth, compassion, and professionalism.
• Answer incoming calls and respond to client questions.
• Schedule appointments and maintain an efficient hospital calendar.
• Check clients in and out of the hospital and maintain records.
• Process payments and assist with front-desk transactions.
• Coordinate with veterinarians to support a smooth client experience.

Skills

Pet welfare

Compassionate care

Excellent communication

Written communication

Time management

Organizational skills

Team player

Willingness to learn

Job description

Solomons Veterinary in Solomons, MD is seeking a full-time Client Care Specialist to be the welcoming face of the clinic. You will support clients and patients, manage schedules, and assist the medical team to ensure a smooth hospital flow.

The role emphasizes compassionate communication, strong organizational skills, and a passion for pets. We offer comprehensive benefits and opportunities for growth in a dynamic veterinary setting.