Pet Clinic Front Desk Leader — Growth, Perks & Compassion

Appanasha Pet Clinic; Menasha (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life Insurance

Disability

Employee Assistance Program (EAP)

Teladoc access

Discounted veterinary care

Job summary

Appanasha Pet Clinic in Menasha, WI, is seeking a Receptionist to join our AAHA-accredited team. You will be the Director of First Impressions, handling a multi-line phone system, greeting clients warmly, and ensuring every interaction reflects compassionate care.

You will coordinate appointments, manage records, and handle financial transactions while promoting preventive care and Pet wellness. We value empathy, clear communication, and teamwork, with a schedule that includes some weekends and

Qualifications

• Passion for providing excellent customer service and a love for animals.
• Exceptional communication skills in stressful situations with a positive attitude.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset and the ability to work independently and with guidance.
• Experience with veterinary software; flexible schedule including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with warmth, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming, respectful presence for clients and pets.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Appanasha Pet Clinic in Menasha, WI, is seeking a Receptionist to join our AAHA-accredited team. You will be the Director of First Impressions, handling a multi-line phone system, greeting clients warmly, and ensuring every interaction reflects compassionate care.

You will coordinate appointments, manage records, and handle financial transactions while promoting preventive care and Pet wellness. We value empathy, clear communication, and teamwork, with a schedule that includes some weekends and