Pet Clinic Client Services Specialist | Flexible Hours

Erie Animal Hospital; Erie (Erie County); On-site; USD 19,286 - 21,352; Part time

Benefits offered by this job

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Erie Animal Hospital is hiring a Client Service Representative. This role involves ensuring an exceptional experience for clients and managing administrative tasks. Responsibilities include scheduling appointments, managing reception, processing payments, and maintaining veterinary records. Applicants should have a high school diploma and preferably veterinary experience. The position offers flexible hours, with an anticipated workload of 22-28 hours per week, and emphasizes skills in customer satisfaction and teamwork.

Qualifications

• Ability to work on weekends as required.
• Previous veterinary experience preferred.
• Client satisfaction references preferred.

Responsibilities

• Leads practice opening and closing procedures per Practice Manager instructions.
• Processes payments including cash, checks, and credit cards.
• Schedules appointments for the clinic.
• Welcomes clients and ensures an excellent experience during visits.
• Answers incoming telephone calls applying proper etiquette.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Erie Animal Hospital is hiring a Client Service Representative. This role involves ensuring an exceptional experience for clients and managing administrative tasks. Responsibilities include scheduling appointments, managing reception, processing payments, and maintaining veterinary records. Applicants should have a high school diploma and preferably veterinary experience. The position offers flexible hours, with an anticipated workload of 22-28 hours per week, and emphasizes skills in customer satisfaction and teamwork.