Pet Care Store Supervisor — Lead Customer Experience

Independent Pet Partners; Eagan (MN); Hybrid; USD 21,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA)/ Flexible

Life insurance ($25K)

Short and Long-term disability

Pet insurance (discounted)

Paid time off (2–3 weeks)

Parental Leave and Paw-Ternity

401(k) with employer match

Employee Assistance Program

Store discounts

Growth opportunities

Job summary

Independent Pet Partners in Minnesota is seeking a full-time Supervisor to lead store operations, coach a team, and deliver exceptional service to every pet parent. You will help manage daily tasks, stock displays, and promote pet health through knowledgeable guidance.

The role emphasizes leadership, flexible scheduling, and maintaining a safe, welcoming store environment. We offer competitive benefits and opportunities for growth within a pet-loving company.

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Customer service

Supervisory experience

Retail sales experience

Communication

Time management

Organizational skills

Willingness to be educated

Sales targets

Job description

Independent Pet Partners in Minnesota is seeking a full-time Supervisor to lead store operations, coach a team, and deliver exceptional service to every pet parent. You will help manage daily tasks, stock displays, and promote pet health through knowledgeable guidance.

The role emphasizes leadership, flexible scheduling, and maintaining a safe, welcoming store environment. We offer competitive benefits and opportunities for growth within a pet-loving company.