Pet Care Store Lead: Service, Growth & Team Impact

Independent Pet Partners; Aurora (CO); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA)/Flexible

$25K life insurance policy (employer)

Short/Long-term disability

Pet insurance discount

Paid time off (2-3 weeks)

401(k) with employer match

Employee assistance program

Job summary

Independent Pet Partners in Colorado is seeking a Store Supervisor to lead daily operations, deliver exceptional guest service, and act as a steward of the store environment. You will work closely with the Store Manager to achieve sales targets, train team members, and ensure product knowledge supports customer wellness and pet health.

The role requires strong communication, flexible scheduling including evenings and weekends, and hands-on leadership with front-end duties, merchandising, and

Qualifications

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule including evenings and weekends.
• Time management and organizational skills.

Responsibilities

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Skills

Customer service

Retail sales

Supervisory experience

Communication

Time management

Organizational skills

Flexible schedule

Tools

POS system

Job description

Independent Pet Partners in Colorado is seeking a Store Supervisor to lead daily operations, deliver exceptional guest service, and act as a steward of the store environment. You will work closely with the Store Manager to achieve sales targets, train team members, and ensure product knowledge supports customer wellness and pet health.

The role requires strong communication, flexible scheduling including evenings and weekends, and hands-on leadership with front-end duties, merchandising, and