Pet Care Store Leader – Open/Close, Lead & Serve

Petco; Portland (ME); On-site; USD 23,000 - 36,000; Full time

Job summary

Petco in Portland, ME is seeking a Key Holder to support store leadership, open and close the store, and ensure a safe, welcoming environment for customers and pets. You will supervise partners, handle transactions, and maintain merchandising standards on the sales floor.

The role emphasizes strong leadership, problem-solving, and exceptional customer service in a fast-paced retail setting. Flexible availability including evenings and weekends is required.

Qualifications

• Experience in a supervisory or key holder role is preferred.
• Strong leadership and customer service skills.
• Ability to multitask and work in a fast-paced retail environment.

Responsibilities

• Open and close the store following cash handling and safety protocols.
• Manage merchandising, pricing, and signage per planograms.
• Assist with inventory counts and cycle counts.
• Provide friendly, knowledgeable service and resolve customer questions.
• Supervise partners during shifts and train new associates.

Skills

Leadership

Problem-solving

Communication

Multitasking

Cash handling

Retail experience

Job description

Petco in Portland, ME is seeking a Key Holder to support store leadership, open and close the store, and ensure a safe, welcoming environment for customers and pets. You will supervise partners, handle transactions, and maintain merchandising standards on the sales floor.

The role emphasizes strong leadership, problem-solving, and exceptional customer service in a fast-paced retail setting. Flexible availability including evenings and weekends is required.