Pet Care Sales Leader — Mentor & Elevate Service

PETCO Animal Supplies Stores, Inc.; Lawton (OK); On-site; USD 18,000 - 23,000; Full time

Job summary

Petco Senior Sales Associate role located in a Pet Care Center requires delivering exceptional service to pets and pet parents, mentoring newer team members, and supporting store leadership to ensure smooth daily operations on the sales floor.

You will assist with merchandising, opening/closing tasks, and providing knowledgeable service, while maintaining a welcoming environment that reflects Petco's standards and pet-first culture.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Strong communication and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Mentor and train new associates and support leadership.

Skills

Retail experience

Customer service

Communication skills

Multitasking

Cash handling

Problem solving

Job description

Petco Senior Sales Associate role located in a Pet Care Center requires delivering exceptional service to pets and pet parents, mentoring newer team members, and supporting store leadership to ensure smooth daily operations on the sales floor.

You will assist with merchandising, opening/closing tasks, and providing knowledgeable service, while maintaining a welcoming environment that reflects Petco's standards and pet-first culture.