Pet Care Pro: Vet Clinic Support & Client Education

Banfield Pet Hospital; Maplewood (MN); On-site; USD 2,066,000 - 4,959,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth retirement plans

Paid Time Off and Holidays

Employee wellness resources

Job summary

Banfield Pet Hospital in Maplewood, MN is seeking a Pet Care Assistant to join the veterinary team, assisting with exam preparation, patient handling, and routine care. The goal is a welcoming, efficient experience for clients and their pets.

The role emphasizes client education, teamwork, and adherence to the Five Principles of Mars, Inc., with opportunities for growth and ongoing training in a fast-paced clinical setting.

Qualifications

• Ability to multi-task and manage multiple tasks at once.
• Fluent English—reads, writes, and speaks clearly.
• Strong organizational skills and attention to detail.
• Problem solving and critical thinking.
• Excellent client service and communication with teams.
• Proficient computer skills (Word, Excel, Outlook).
• Must be 18+ and meet basic employment requirements.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Prepare the treatment room and supplies for examinations by veterinarians and technicians.
• Provide client education on preventive care and wellness plans.
• Support the Client Services Coordinator as needed.
• Assist with restraining pets during exams, treatments, or inoculations.
• Prepare in-house lab tests and monitor hospitalized patients.
• Maintain hospital cleanliness and surgical suite readiness.
• Perform other duties as assigned.

Skills

Multi-tasking

Fluent English

Communication

Organizational ability

Problem solving

Client service

Computer skills

Teamwork

Education

High School Diploma

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Banfield Pet Hospital in Maplewood, MN is seeking a Pet Care Assistant to join the veterinary team, assisting with exam preparation, patient handling, and routine care. The goal is a welcoming, efficient experience for clients and their pets.

The role emphasizes client education, teamwork, and adherence to the Five Principles of Mars, Inc., with opportunities for growth and ongoing training in a fast-paced clinical setting.