Pet Care Lead: Open, Lead & Elevate Service

Petco Animal Supplies, Inc.; San Pedro (TX); On-site; USD 23,000 - 40,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Key Holder to help ensure smooth daily operations, exceptional customer service, and a safe environment for pets, partners, and customers.

You will supervise store partners, open and close the store, and act as the point of contact when management is absent. This role suits someone who enjoys leading on the floor, solving problems, and delivering great experiences daily.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsibilities

• Open and close the store, following cash handling, safety, and security protocols.
• Supervise partners, help train new team members, and maintain a productive, positive morale.
• Deliver friendly, knowledgeable, and solution-oriented service to customers.
• Maintain merchandise presentation, pricing accuracy, and in-stock conditions.
• Assist with inventory counts, replenishment, and merchandising setup.

Skills

Retail experience

Leadership

Communication

Multitasking

Cash handling

Detail oriented

Job description

Petco Animal Supplies, Inc. is seeking a Key Holder to help ensure smooth daily operations, exceptional customer service, and a safe environment for pets, partners, and customers.

You will supervise store partners, open and close the store, and act as the point of contact when management is absent. This role suits someone who enjoys leading on the floor, solving problems, and delivering great experiences daily.