Pet Care Front Desk Specialist

Cherokee Trail Veterinary Hospital, PA; New York (NY); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Competitive pay based on experience

Medical, dental, vision, and life-ins

Free virtual mental healthcare for 13+

Uniform allowance

Pet care discounts

Paid time off and holidays

Employee Assistance Program

Encore Vet Group training, CE, and dev

401(k) with up to 5% match

Job summary

West Chelsea Veterinary in Manhattan's West Chelsea neighborhood is seeking a Full-Time Customer Service Representative to join our compassionate team at the front desk. You will create warm first impressions, manage patient records, and support clients with empathy and efficiency.

The role emphasizes organization, multitasking, and professional communication, with a comprehensive benefits package and opportunities for growth within Encore Vet Group network.

Qualifications

• Experience in customer service or front desk roles.
• Strong organizational skills and attention to detail.
• Ability to multitask and maintain composure under pressure.
• Empathetic and clear communication with clients.

Responsibilities

• Greet clients warmly and provide excellent front-desk service.
• Manage appointments, patient records, and phone inquiries.
• Assist with basic administrative tasks and data entry.
• Collaborate with team to ensure smooth clinic operations.

Skills

Customer service

Front desk

Organization

Multitasking

Tech-savvy

Clear communication

Job description

West Chelsea Veterinary in Manhattan's West Chelsea neighborhood is seeking a Full-Time Customer Service Representative to join our compassionate team at the front desk. You will create warm first impressions, manage patient records, and support clients with empathy and efficiency.

The role emphasizes organization, multitasking, and professional communication, with a comprehensive benefits package and opportunities for growth within Encore Vet Group network.