Pet Care Front Desk Specialist

National Veterinary Associates; Chandler (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Kennel Care Veterinary Hospital in Chandler, AZ, part of National Veterinary Associates, seeks a friendly Support Staff member to deliver courteous client service, greet clients, and assist with daily front-desk tasks.

You will answer phones, screen service needs, schedule appointments, handle payments, manage mail and emails, and maintain client information in the practice software; a minimum of six months related experience is required.

Qualifications

• Greets clients and responds to questions.
• Processes incoming and outgoing pets, and handles payments.
• Answers phone calls, screens service needs, and schedules appointments.
• Maintains client information in business operations software.
• Minimum of 6 months job-related experience required.

Responsibilities

• Greets clients and handles payments.
• Answers phone calls and screens service needs.
• Schedules appointments and manages mail/email.
• Maintains client information in business software.
• Escalates complex matters to senior staff.

Skills

Customer service

Phone handling

Cash handling

Data entry

Scheduling

Tools

Scheduling software

CRM software

Job description

Kennel Care Veterinary Hospital in Chandler, AZ, part of National Veterinary Associates, seeks a friendly Support Staff member to deliver courteous client service, greet clients, and assist with daily front-desk tasks.

You will answer phones, screen service needs, schedule appointments, handle payments, manage mail and emails, and maintain client information in the practice software; a minimum of six months related experience is required.