Pet Care Front Desk & Scheduling Specialist

VCA Inc.; Westlake Village (CA); On-site; USD 23,322 - 29,797; Part time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

401(k) Retirement Plan with company match

Paid Time Off and Holidays

Job summary

VCA Inc. in Westlake Village, California is looking for a Customer Service Associate to support our clients by greeting customers, answering questions, and processing patients. The role includes handling phone calls and assisting with billing and supply purchases.

This position offers a pay range of $16.93 - $21.63 per hour and comes with a comprehensive benefits package that prioritizes well-being and professional growth including health insurance, retirement plans, and paid leave.

Qualifications

• Strong customer service skills for greeting and assisting patients.
• Ability to handle phone calls and manage appointment scheduling.
• Experience with data entry and computerized billing systems.

Responsibilities

• Provide customer service by greeting and assisting clients.
• Answer and screen phone calls for appointments.
• Update patient charts and process billing data.

Skills

Customer service

Phone handling

Data entry

Financial transactions

Job description

VCA Inc. in Westlake Village, California is looking for a Customer Service Associate to support our clients by greeting customers, answering questions, and processing patients. The role includes handling phone calls and assisting with billing and supply purchases.

This position offers a pay range of $16.93 - $21.63 per hour and comes with a comprehensive benefits package that prioritizes well-being and professional growth including health insurance, retirement plans, and paid leave.