Pet Care Concierge & Client Experience

VCA Inc.; Westlake (TX); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Flexible Spending Accounts (FSA)

Job summary

VCA Inc. in Westlake, Texas, seeks a Client Service Coordinator to manage client and pet flow, ensuring efficient service delivery. This role involves welcoming clients, educating them on pet health, and managing financial transactions.

The ideal candidate will possess excellent communication and organizational skills, a high school diploma, and experience in customer service. The position offers a pay range of $15.00 - $18.69 per hour and includes comprehensive benefits.

Qualifications

• Strong verbal and written communication skills in English.
• Ability to handle multiple tasks in a fast-paced environment.
• Experience in customer service preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Promote hospital services to recruit new clients.
• Ensure exceptional service and care for clients and pets.

Skills

Client Service Skills

Communication Skills

Organizational Ability

Problem Solving Skills

Mathematical Ability

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

VCA Inc. in Westlake, Texas, seeks a Client Service Coordinator to manage client and pet flow, ensuring efficient service delivery. This role involves welcoming clients, educating them on pet health, and managing financial transactions.

The ideal candidate will possess excellent communication and organizational skills, a high school diploma, and experience in customer service. The position offers a pay range of $15.00 - $18.69 per hour and includes comprehensive benefits.