Veterinary Receptionist

Carevet; Chagrin Falls (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k with match

Paid time off

Continuing education

Mental health support

Job summary

Chagrin Valley Veterinary Clinic in Chagrin Falls, OH, is seeking a friendly Veterinary Receptionist who thrives in a fast-paced, pet-loving environment. You will greet clients, schedule appointments, handle payments, and support the medical team with organized records.

The ideal candidate has a High School Diploma or equivalent, strong customer service, solid organizational skills, tech-savvy, and a team-oriented attitude.

Qualifications

• High School Diploma or equivalent education and work experience.
• Strong customer service skills and a friendly demeanor.
• Excellent organizational skills and ability to manage multiple tasks.
• Comfort with computers and basic software for billing and scheduling.

Responsibilities

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments.
• Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff.
• Handle incoming and outgoing mail and email.
• Update and file patient charts.
• Enter data into computerized billing program.
• Retrieve prescriptions.
• Assist with pet supply purchases such as food, supplements, and grooming items.
• Maintain the cleanliness of waiting room.
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods.
• Retail sales

Skills

Customer Service

Organizational Skills

Tech Savvy

Team oriented

Education

High School Diploma or relevant education and work experience

Job description

Veterinary Receptionist
Chagrin Valley Veterinary Clinic | Chagrin Falls, OH

At Chagrin Valley Veterinary Clinic, we are dedicated to providing exceptional medical care while treating every client and patient like family. Our team is committed to compassionate service, excellent communication, and creating a welcoming environment for pets and the people who love them.

We are looking for a friendly, organized, and dependable Veterinary Receptionist who enjoys working with both people and animals. If you thrive in a fast-paced environment, have excellent customer service skills, and want to be part of a supportive team, we'd love to hear from you.

Job Responsibilities:

• Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
• Answer phone callswhich may include answering questions, scheduling appointments and recording messages for doctors and staff
• Handle incoming and outgoing mail and email
• Update and file patient charts
• Enter data into computerize billing program
• Retrieve prescriptions
• Assist with pet supply purchases such as food, supplements, and grooming items
• Maintain the cleanlinessof waiting room
• Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
• Retail sales

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented

All Full Time Team Members are eligible for benefits, including:

• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.