Pet Care Front Desk Lead

Avondale Animal Hospital (Jacksonville); Jacksonville (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

401k

Discounted Pet Care

Job summary

Avondale Animal Hospital in Jacksonville, FL, is seeking a Receptionist to join our compassionate team. You will manage a multi-line phone system, greet clients warmly, and ensure every interaction reflects our commitment to exceptional care.

You will coordinate care by maintaining medical records, scheduling appointments, and processing payments, while educating clients on preventive services to keep pets healthy. A flexible schedule is required as we support a busy practice.

Qualifications

• Excellent customer service and genuine love for animals.
• Strong communication skills under pressure.
• Excellent organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Demonstrate empathy and respect in every interaction, treating each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Vet software experience

Flexible schedule

Job description

Avondale Animal Hospital in Jacksonville, FL, is seeking a Receptionist to join our compassionate team. You will manage a multi-line phone system, greet clients warmly, and ensure every interaction reflects our commitment to exceptional care.

You will coordinate care by maintaining medical records, scheduling appointments, and processing payments, while educating clients on preventive services to keep pets healthy. A flexible schedule is required as we support a busy practice.