Pet Care Front Desk Coordinator | Client Services Pro

Abqpetcarehospital; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Animal Medical & Surgical Hospital of Frisco is seeking a friendly Client Service Representative to warmly welcome clients and their pets, manage the front desk, and support billing and scheduling in a fast-paced veterinary setting.

Ideal candidates bring excellent communication and organization, comfort with computer systems, and a willingness to learn AVImark and veterinary terminology. Both full-time and part-time roles are available at this Frisco, TX location.

Qualifications

• Excellent communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Ability to multitask in a fast-paced environment.
• Comfortable using computers and learning new systems.
• Veterinary experience preferred but not required.
• AVImark and veterinary terminology experience are a plus.
• Animal care, medical office, hospitality, or administrative experience is helpful.
• Bilingual candidates are a plus.

Responsibilities

• Welcome clients and their pets.
• Schedule appointments and manage the front desk.
• Answer phones and assist with client questions.
• Process payments, collections, and billing.
• Maintain accurate patient and client records.
• Communicate with clients and the veterinary team.
• Support veterinarians, technicians, and hospital leadership.
• Provide exceptional client service throughout every visit.

Skills

Customer service

Communication

Organized

Multitask

AVImark

Veterinary terminology

Bilingual

Tools

AVImark

Job description

Animal Medical & Surgical Hospital of Frisco is seeking a friendly Client Service Representative to warmly welcome clients and their pets, manage the front desk, and support billing and scheduling in a fast-paced veterinary setting.

Ideal candidates bring excellent communication and organization, comfort with computer systems, and a willingness to learn AVImark and veterinary terminology. Both full-time and part-time roles are available at this Frisco, TX location.