Pet Care Front Desk Coordinator | Flexible Hours & Benefits

AAVMP; Austin, Northern (TX, KY); Hybrid; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental Insurance

Vision insurance

Employee discounts

401K with company match

Training and Career development

Job summary

Austin Urban Vet Center is seeking a Client Service Coordinator to be the friendly face of the hospital from check-in to check-out. You will handle appointments, communications, and basic billing while supporting doctors and technicians in a fast-paced environment.

Ideal candidates are dependable, people-oriented, detail-focused, and team players who can remain calm under pressure and provide empathetic service to pet owners and their families in Austin, Texas.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask in a fast-paced veterinary environment.
• Basic computer proficiency.
• Legally authorized to work in the United States.

Responsibilities

• Welcome clients with a friendly and professional demeanor.
• Schedule, confirm, reschedule, and manage appointments.
• Process payments and explain financing options.
• Maintain accurate medical records and client communications.
• Collaborate with doctors and technicians to support patient flow.
• Provide emotional support to grieving pet owners.
• Handle front desk operations and cash reconciliation.

Skills

Customer service

Communication

Multitasking

Detail oriented

Computer literacy

Punctual

Education

High school diploma

Tools

Vet software

Job description

Austin Urban Vet Center is seeking a Client Service Coordinator to be the friendly face of the hospital from check-in to check-out. You will handle appointments, communications, and basic billing while supporting doctors and technicians in a fast-paced environment.

Ideal candidates are dependable, people-oriented, detail-focused, and team players who can remain calm under pressure and provide empathetic service to pet owners and their families in Austin, Texas.