Pet Care Experience Coordinator

Banfield Pet Hospital; Watauga (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Retirement Plan

Wellbeing Resources

Job summary

Banfield Pet Hospital in Texas seeks a Client Service Coordinator to manage client and pet flow, promote services, and support the veterinary team. You will educate clients on wellness plans, handle documentation, and ensure a welcoming, efficient visit.

Ideal candidates have customer service experience, excellent English communication, and the ability to multi-task in a busy hospital environment. Weekend/evening hours may be required.

Qualifications

• Experience in customer service with a healthcare or veterinary setting preferred.
• Strong communication and interpersonal skills required.
• Ability to multi-task and manage time effectively.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Promote services and coordinate care with the veterinary team.
• Educate clients about wellness plans and hospital services.
• Enter patient information promptly and ensure accurate records.

Skills

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Education

High School Diploma or equivalent preferred

Job description

Banfield Pet Hospital in Texas seeks a Client Service Coordinator to manage client and pet flow, promote services, and support the veterinary team. You will educate clients on wellness plans, handle documentation, and ensure a welcoming, efficient visit.

Ideal candidates have customer service experience, excellent English communication, and the ability to multi-task in a busy hospital environment. Weekend/evening hours may be required.