Pet Care & Customer Service Pro - Retail Associate

Pet Supplies Plus; Harrison (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Promote from within

Employee discounts

Flexible schedule

Advancement opportunities

Pet care training programs

Job summary

Pet Supplies Plus in Harrison, OH is hiring a Retail Pet Store Associate to deliver exceptional customer service and pet-care guidance. You’ll greet neighbors, recommend products, operate the POS, and help maintain organized shelves. This role emphasizes a friendly, neighborhood-focused team and opportunities to grow within the company.

Join a promotion-from-within culture with flexible scheduling, employee discounts, and training programs to enhance product knowledge and pet care skills.

Qualifications

• Strong customer service and communication skills.
• Experience in fast-paced retail environments, especially on weekends.
• Willingness to learn about pet nutrition, products, and care.
• Reliable, team-oriented mindset.
• Ability to lift, stock, and stay on your feet for extended periods.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Help a new puppy parent pick the right food or assist a regular with product names.
• Make thoughtful product recommendations based on each pet’s needs.
• Operate the POS system, process transactions, and handle returns.
• Promote store specials, loyalty programs, and current offers.
• Stock shelves, manage inventory, and keep displays organized.
• Lift and stock bags of pet food and supplies.
• Assist pet parents with self-wash stations and explain the process.
• Restock bathing supplies and keep the store clean and welcoming.
• Provide occasional services like walk-in nail trims (training provided).

Skills

Customer service

Communication

Team player

Retail experience

Lifting andStocking

Evenings/weekends availability

Job description

Pet Supplies Plus in Harrison, OH is hiring a Retail Pet Store Associate to deliver exceptional customer service and pet-care guidance. You’ll greet neighbors, recommend products, operate the POS, and help maintain organized shelves. This role emphasizes a friendly, neighborhood-focused team and opportunities to grow within the company.

Join a promotion-from-within culture with flexible scheduling, employee discounts, and training programs to enhance product knowledge and pet care skills.