Pet Care & Customer Service Associate | Flexible Schedule

Pet Supplies Plus; Hamilton (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Pay increases and pet care training

Promotion-from-within culture

Job summary

Pet Supplies Plus is hiring a Retail Pet Store Associate - Customer Service and Pet Care at our Hamilton, OH location. You’ll greet neighbors, help pet parents choose foods and supplies, make thoughtful recommendations, operate the POS, and help stock shelves.

This team emphasizes a promotion-from-within culture, flexible scheduling, employee discounts, and ongoing pet care training. You’ll join a friendly, neighborhood-focused store where safety and teamwork come first, and opportunities to

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a fast-paced retail environment, especially on weekends.
• Willingness to learn about pet nutrition, products, and care.
• Reliable, team-oriented mindset.
• Ability to lift, stock, and stay on your feet for extended periods.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Help a new puppy parent pick the right food or find what they forgot the name of.
• Make thoughtful product recommendations based on each pet’s needs.
• Operate the POS system, process transactions, and handle returns.
• Promote store specials, loyalty programs, and current offers.
• Stock shelves, manage inventory, and keep displays organized.
• Lift and stock bags of pet food and supplies.
• Assist pet parents with self-wash stations and explain the process.
• Restock bathing supplies and keep the store clean and welcoming.
• Provide occasional services like walk-in nail trims (training provided).

Skills

Customer service

Communication skills

Retail experience

Team player

Physical stamina

Job description

Pet Supplies Plus is hiring a Retail Pet Store Associate - Customer Service and Pet Care at our Hamilton, OH location. You’ll greet neighbors, help pet parents choose foods and supplies, make thoughtful recommendations, operate the POS, and help stock shelves.

This team emphasizes a promotion-from-within culture, flexible scheduling, employee discounts, and ongoing pet care training. You’ll join a friendly, neighborhood-focused store where safety and teamwork come first, and opportunities to