Pet Care Retail Associate — Growth, Perks & Training

Pet Supplies Plus 4007; Cold Spring (KY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Promote from within culture

Employee discounts

Flexible schedule

Advancement opportunities

Pet care training programs

Job summary

Pet Supplies Plus 4007 is seeking a Retail Pet Store Associate to join our friendly, neighborhood-focused team. Help customers select pet foods, recommend products, and assist with basic pet care services in a fast-paced environment.

Promote a customer-first culture with flexible scheduling and opportunities for advancement as you gain product knowledge and confidence in pet care, nutrition, and store operations.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a fast-paced retail environment, especially on weekends.
• Willingness to learn about pet nutrition, products, and care.
• Reliable, team‑oriented mindset.
• Ability to lift, stock, and stay on your feet for extended periods.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude
• Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of
• Make thoughtful product recommendations based on each pet’s needs
• Operate the POS system, process transactions, and handle returns
• Promote store specials, loyalty programs, and current offers
• Stock shelves, manage inventory, and keep displays organized
• Lift and stock bags of pet food and supplies (yes, some of them are heavy)
• Assist pet parents with self-wash stations and explain the process
• Restock bathing supplies and keep the store clean and welcoming
• Provide occasional services like walk-in nail trims (training provided)

Skills

Customer service

Communication

Teamwork

Flexibility

Retail experience

Tools

POS system

Job description

Pet Supplies Plus 4007 is seeking a Retail Pet Store Associate to join our friendly, neighborhood-focused team. Help customers select pet foods, recommend products, and assist with basic pet care services in a fast-paced environment.

Promote a customer-first culture with flexible scheduling and opportunities for advancement as you gain product knowledge and confidence in pet care, nutrition, and store operations.