Flexible Pet Store Associate — Customer Care & Pet Health

Pet Supplies Plus 247; Green Bay (WI); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Promotion from within

Employee discounts

Flexible schedule

Advancement opportunities

Job summary

Pet Supplies Plus is seeking a friendly Retail Pet Store Associate to deliver outstanding customer service and pet care. You’ll help neighbors choose the right foods and supplies, recommend products, and support daily store operations in a fast-paced environment.

This role emphasizes a pawsitive, neighbor-focused approach, growth potential, and participation in training programs. Weekend availability and physical tasks are part of the job expectations.

Qualifications

• Strong customer service and communication skills are required.
• Experience in a fast-paced retail environment is preferred.
• Willingness to learn about pet nutrition, products and care.
• Reliability and team-oriented mindset are essential.
• Ability to lift, stock and stay on your feet for extended periods.
• Availability for evenings, weekends and holidays.

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude.
• Assist customers in selecting food and products for pets.
• Make recommendations based on each pet’s needs and preferences.
• Operate the POS, process transactions and handle returns.
• Promote store specials, loyalty programs and offers.
• Stock shelves and keep displays organized.
• Restock and manage inventory; assist with heavy bags when needed.
• Explain self-wash stations and assist with related processes.
• Keep the store clean, welcoming and ready for customers.
• Provide walk-in nail trims when opportunities arise (training provided).

Skills

Customer service

Communication

Retail experience

Pet care knowledge

Lift & stand ability

Evenings & weekends

Job description

Pet Supplies Plus is seeking a friendly Retail Pet Store Associate to deliver outstanding customer service and pet care. You’ll help neighbors choose the right foods and supplies, recommend products, and support daily store operations in a fast-paced environment.

This role emphasizes a pawsitive, neighbor-focused approach, growth potential, and participation in training programs. Weekend availability and physical tasks are part of the job expectations.