Pet Care Coordinator - Veterinary Receptionist (Part-Time)

Totalpetcare; Dallas, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Local autonomy with national support

Career mobility and development

Collaborative, inclusive environment

Job summary

PetVet Care Centers' North Tollway Pet Hospital in North Dallas, TX is seeking a Part Time Veterinary Receptionist (Care Coordinator) to join our team. The role combines frontline client service with administrative support in a busy veterinary hospital environment.

The position supports pet care through scheduling, patient data entry, and coordinating care with veterinarians. The hospital has a broad client base and emphasizes a culture of care and teamwork.

Qualifications

• 18 years of age or older to be considered.
• High school diploma or GED required, or equivalent.
• Excellent customer service skills, courteous and prompt.
• Veterinary Medicine experience preferred.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

Skills

Excellent customer service

Veterinary Medicine experience

Education

High school diploma or GED

Job description

PetVet Care Centers' North Tollway Pet Hospital in North Dallas, TX is seeking a Part Time Veterinary Receptionist (Care Coordinator) to join our team. The role combines frontline client service with administrative support in a busy veterinary hospital environment.

The position supports pet care through scheduling, patient data entry, and coordinating care with veterinarians. The hospital has a broad client base and emphasizes a culture of care and teamwork.