Care Coordinator - Veterinary Receptionist (Part-Time)

Petvet-Care-Centers; Wisconsin Dells (WI); On-site; USD 22,000 - 23,000; Part time

Job summary

PetVet Care Centers' Dells Animal Hospital in Wisconsin Dells seeks a Part-Time Care Coordinator to join our team. The role blends reception and client care, supporting a high-performing clinic with dogs, cats, and small animals in a full-service setting.

Responsibilities include greeting clients, scheduling, data entry in the practice system, and assisting with product inquiries and routine services. This position emphasizes compassionate service and teamwork in a busy environment.

Qualifications

• Must be 18 years or older to be considered.
• High school diploma or GED required, or equivalent.
• Excellent customer service skills and a courteous, prompt approach.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Tools

Practice management software

Job description

PetVet Care Centers' Dells Animal Hospital in Wisconsin Dells seeks a Part-Time Care Coordinator to join our team. The role blends reception and client care, supporting a high-performing clinic with dogs, cats, and small animals in a full-service setting.

Responsibilities include greeting clients, scheduling, data entry in the practice system, and assisting with product inquiries and routine services. This position emphasizes compassionate service and teamwork in a busy environment.