Pet Care Concierge — Welcoming Clients, Smooth Scheduling

Bond Vet; Boston (MA); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Team-Based Profit Sharing Bonus

Mental health support programs

401(k) with partial employer match

Tuition Reimbursement for LVT/CVT

Flexible Scheduling Options

Generous Employee Referral Bonus

Job summary

Bond Vet in Boston is seeking a compassionate Care Coordinator to create welcoming experiences for clients and their pets at our clinics. You will manage appointment flow, communicate with clients and teams, and support hospital operations.

Ideal candidates have 1+ years in customer service, strong communication skills, and a passion for veterinary care. We offer competitive pay starting at $17-$22/hour, flexible schedules, and comprehensive benefits.

Qualifications

• 1+ years experience in customer service or client-facing roles.
• Veterinary industry experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Create a welcoming experience for clients and pets.
• Manage daily appointment flow and scheduling.
• Communicate effectively with clients and veterinary teams.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking

Job description

Bond Vet in Boston is seeking a compassionate Care Coordinator to create welcoming experiences for clients and their pets at our clinics. You will manage appointment flow, communicate with clients and teams, and support hospital operations.

Ideal candidates have 1+ years in customer service, strong communication skills, and a passion for veterinary care. We offer competitive pay starting at $17-$22/hour, flexible schedules, and comprehensive benefits.