Pet Care Experience Coordinator (Flexible Schedule)

Bond Vet; Cambridge (MA); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Tuition assistance for staff

Team-Based Profit Sharing

Paid Parental Leave

401(k) contribution with match

Medical, dental & vision plan options

Job summary

Bond Vet in Cambridge, MA is seeking a compassionate Care Coordinator to provide outstanding service to clients and their pets. This full-time position involves managing appointments, ensuring a welcoming atmosphere, and representing the clinic as the first and last point of contact.

Ideal candidates have experience in customer service, preferably in the veterinary field, and strong communication skills. They will ensure clients and pets feel comfortable during their visit. Bond Vet offers competitive pay between $17-$22/hr based on experience and various benefits.

Qualifications

• At least 1 year of experience in customer service or reception.
• Experience in the veterinary industry preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Greet clients and pets to ensure a smooth check-in and check-out experience.
• Manage daily appointment schedules and walk-ins.
• Provide high-level hospitality to pet parents and answer their questions.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Job description

Bond Vet in Cambridge, MA is seeking a compassionate Care Coordinator to provide outstanding service to clients and their pets. This full-time position involves managing appointments, ensuring a welcoming atmosphere, and representing the clinic as the first and last point of contact.

Ideal candidates have experience in customer service, preferably in the veterinary field, and strong communication skills. They will ensure clients and pets feel comfortable during their visit. Bond Vet offers competitive pay between $17-$22/hr based on experience and various benefits.