Pet Care Concierge — Flexible Hours + DailyPay

Destination Pet; Santa Monica (CA); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet LLC is hiring a Customer Service Representative in Santa Monica with flexible working hours. You will greet pet parents, answer calls, and guide clients through our services while maintaining a friendly, professional demeanor.

The role requires standing, light lifting, and the ability to manage multiple tasks in a busy environment. The position offers evening, weekend, and holiday availability with opportunities for tips and DailyPay.

Qualifications

• Experience in customer service or retail preferred.
• Strong communication across phone, in-person, email.
• Ability to multitask and stay organized under pressure.
• Able to stand for long periods and lift up to 40 lbs.

Responsibilities

• Welcoming pet parents and their pets; make clients feel valued.
• Answering phones with a friendly tone and handling inquiries.
• Touring facility and recommending services to clients.
• Ensuring vaccination records are up-to-date for safety.
• Managing check-ins/check-outs and cash handling at shift end.
• Maintaining a clean, welcoming lobby and assisting teammates as needed.

Skills

Customer service

Phone skills

Communication

Multitasking

Cash handling

Education

High school diploma or equivalent

Job description

Destination Pet LLC is hiring a Customer Service Representative in Santa Monica with flexible working hours. You will greet pet parents, answer calls, and guide clients through our services while maintaining a friendly, professional demeanor.

The role requires standing, light lifting, and the ability to manage multiple tasks in a busy environment. The position offers evening, weekend, and holiday availability with opportunities for tips and DailyPay.