Pet Care Concierge & Client Experience Lead

VCA Inc.; Boynton Beach (FL); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Top-Tier Mental Health and Well-Being Resources

Continuing Education Allowance

Job summary

VCA Inc. is hiring a Client Service Coordinator in Boynton Beach, Florida. The CSC plays a crucial role in managing client flow, ensuring exceptional service, and coordinating care for pets. This position involves both administrative and customer service functions within a vibrant veterinary environment.

Candidates should possess strong communication skills, the ability to handle multiple tasks, and a commitment to delivering top-tier client experiences. The role offers a pay range of $15.39 - $19.67 hourly, with various employee benefits including health insurance and retirement plans.

Qualifications

• Ability to effectively communicate in fluent English.
• Proven customer service skills with a focus on client satisfaction.
• Strong problem-solving capabilities to address client needs.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about their pet’s health and hospital services.
• Manage financial transactions and maintain accurate balances.

Skills

Customer Focus

Communication Skills

Client Service Skills

Problem-solving skills

Time Management

Job description

VCA Inc. is hiring a Client Service Coordinator in Boynton Beach, Florida. The CSC plays a crucial role in managing client flow, ensuring exceptional service, and coordinating care for pets. This position involves both administrative and customer service functions within a vibrant veterinary environment.

Candidates should possess strong communication skills, the ability to handle multiple tasks, and a commitment to delivering top-tier client experiences. The role offers a pay range of $15.39 - $19.67 hourly, with various employee benefits including health insurance and retirement plans.