Pet Care Client Specialist - Welcoming & Scheduling

VCA Animal Hospitals; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Mental health benefits

Healthcare

Paid time off

Disability insurance

Retirement plan

Pet care discounts

Career development

Transfer opportunities

Job summary

VCA Cedar Animal Hospital in Minneapolis is seeking a friendly, organized Client Service Representative to be the welcoming face of our clinic. You’ll greet clients and pets, answer phones, schedule appointments, process payments, and help keep records accurate.

Join a team that values compassionate communication, teamwork, and a fast-paced environment. We offer comprehensive benefits, flexible scheduling, and opportunities to grow with VCA Animal Hospitals.

Qualifications

• Previous customer service or veterinary reception experience is preferred but not required – we’re happy to train the right candidate!
• Excellent communication and multitasking skills.
• Positive attitude with a passion for helping people and their pets.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Welcome clients and patients with professionalism and compassion.
• Answer phones, schedule appointments, and manage client communications.
• Process payments and explain hospital services and fees.
• Maintain accurate medical records and client information.
• Assist clients with prescription requests, products, and general pet care information.
• Help keep the hospital clean, organized, and running efficiently.

Skills

Customer service

Communication

Multitasking

Teamwork

Positive attitude

Job description

VCA Cedar Animal Hospital in Minneapolis is seeking a friendly, organized Client Service Representative to be the welcoming face of our clinic. You’ll greet clients and pets, answer phones, schedule appointments, process payments, and help keep records accurate.

Join a team that values compassionate communication, teamwork, and a fast-paced environment. We offer comprehensive benefits, flexible scheduling, and opportunities to grow with VCA Animal Hospitals.