Pet Care Client Services Specialist (Vet Receptionist)

MARS Veterinary; United States; On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid vacation (PT)

401(k)

Employee pet discounts

Job summary

Edgebrook Animal Hospital is seeking a part-time Veterinary Receptionist to be the friendly face of the clinic. You will greet clients and their pets, schedule visits, and support the team with payments and product recommendations.

Excellent communication and a compassionate, pet-loving attitude are essential. Availability on Saturdays and evenings is required to accommodate client needs and clinic hours.

Qualifications

• One year of proven past experience helping customers.
• High School Diploma/GED or equivalent.
• Excellent listening and communication skills.
• Compassion for pets and people—and awareness of others’ reactions.
• Willingness to work non-traditional hours, including Saturdays, evenings, nights, weekends and holidays.

Responsibilities

• Greet visitors and guide clients and their pets to exam rooms.
• Schedule and confirm appointments.
• Place outbound calls for follow-ups and outreach to prospective clients.
• Present and explain fees, including processing payments.
• Recommend, select, and obtain products and services, including prescriptions.
• Answer questions about products and services and educate clients on pet care.
• Manage medical records, charts, reports and correspondence.

Skills

Customer service

Listening

Compassion

Problem solving

Education

High School Diploma/GED

Job description

Edgebrook Animal Hospital is seeking a part-time Veterinary Receptionist to be the friendly face of the clinic. You will greet clients and their pets, schedule visits, and support the team with payments and product recommendations.

Excellent communication and a compassionate, pet-loving attitude are essential. Availability on Saturdays and evenings is required to accommodate client needs and clinic hours.