Client Services Representative

Star Valley Veterinary Clinic; Montville Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k with match

Pet care discount

Health insurance

Paid time off

Job summary

Montville Veterinary Group in Montville, NJ is seeking an friendly, customer-oriented support staff member for a busy small animal hospital. Experience in veterinary settings is preferred but not required; both full-time and part-time options are available.

The role includes weekend shifts, patient scheduling, payments, and records management. You will interact with clients, schedule appointments, process payments, and help maintain a clean, odor-free environment.

Qualifications

• Excellent communication and customer service skills.
• Great attention to detail and problem-solving skills.
• Positive attitude and team player.
• Able to work independently in a fast-pace environment.
• Skilled using a computer and comfortable learning new tasks.

Responsibilities

• Maintain a professional, cheerful and helpful attitude when interacting with clients.
• Schedule and confirm appointments.
• Accurately process payments and review invoices with clients.
• Assist with keeping the hospital clean and clear of odors.
• Take complete phone messages and prescription requests.
• Filing charts and assist with maintaining complete medical records.

Skills

Communication

Customer service

Attention to detail

Teamwork

Independent work

Computer skills

Job description

Hospital Name: Montville Veterinary Group

Job Type: Support Staff

Description & Requirements

Montville Veterinary Group is a busy small animal hospital that is looking for the right person to join our team. We are looking for an individual who has a friendly personality and enjoys interacting with people. Experience in the veterinary field is preferred but not required. We are open to a full or part-time schedule for this role.

Responsibilities include:

• Maintain a professional, cheerful and helpful attitude when interacting with clients.
• Schedule and confirm appointments.
• Accurately process payments and able to review invoices with clients.
• Assist with keeping the hospital clean and clear of odors.
• Take complete phone messages and prescription requests.
• Filing charts and assist with maintaining complete medical records.

Requirements:

• Excellent communication and customer service skills.
• Great attention to detail and problem-solving skills.
• Positive attitude and team player.
• Able to work independently in a fast-pace environment.
• Skilled using a computer and comfortable learning new tasks.
• Position does include some weekend shifts.

Benefits include 401k retirement w/ company match and excellent pet care discount. Full-time roles are also eligible for medical, vision, and dental insurance, and paid time off.

The base hourly range for this position is $18.00 - $22.00. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.