Pet Care Client Services Specialist

VCA Inc.; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. is looking for a Client Service Coordinator in Austin, Texas to manage client and pet flow through the hospital, maximize team productivity, and educate clients on pet health.

Responsibilities include recruiting new clients, ensuring exceptional service, and managing documentation and finances. Candidates should have customer service experience and organizational skills.

We offer comprehensive benefits including medical insurance, retirement plans, and paid time off.

Qualifications

• The candidate must have a minimum of one year of customer service experience.
• Ability to work at a computer for extended periods.
• Must possess good communication skills in English.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about pet health needs and hospital services.
• Manage administrative functions and finances accurately.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Organizational ability

Problem solving skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

VCA Inc. is looking for a Client Service Coordinator in Austin, Texas to manage client and pet flow through the hospital, maximize team productivity, and educate clients on pet health.

Responsibilities include recruiting new clients, ensuring exceptional service, and managing documentation and finances. Candidates should have customer service experience and organizational skills.

We offer comprehensive benefits including medical insurance, retirement plans, and paid time off.