Pet Care & Client Services Coordinator

VCA Inc.; United States; On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans with company match

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. in Wexford is hiring a Client Service Coordinator to enhance client and pet experience in our veterinary hospital. The role emphasizes communication with clients and associates while ensuring efficient operations. Key responsibilities include coordinating pet care, educating clients about wellness plans, and promoting hospital services.

Successful candidates will display strong organizational skills, a commitment to client service, and the ability to multitask in a fast-paced environment. We offer competitive pay and comprehensive benefits including insurance and retirement plans.

Qualifications

• One year related customer-service experience preferred.
• Background in veterinary technology, human healthcare, or pharmacy is preferred.
• Must have good written and verbal communication skills.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Promote hospital services and enhance client care.
• Manage finances and maintain accurate balances.

Skills

Client Service Skills

Communication Skill

Organizational Ability

Problem-solving Skills

Mathematical Ability

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

VCA Inc. in Wexford is hiring a Client Service Coordinator to enhance client and pet experience in our veterinary hospital. The role emphasizes communication with clients and associates while ensuring efficient operations. Key responsibilities include coordinating pet care, educating clients about wellness plans, and promoting hospital services.

Successful candidates will display strong organizational skills, a commitment to client service, and the ability to multitask in a fast-paced environment. We offer competitive pay and comprehensive benefits including insurance and retirement plans.