Pet Care Client Services Coordinator

Banfield Pet Hospital; Snellville (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to streamline client and pet flow through the hospital and maximize veterinary team productivity.

The CSC will ensure clear communication with clients and associates, welcome pets and their families, and promote ongoing visits and wellness services.

Join a team that values customer service, education, and a friendly, efficient hospital environment focused on pet health and client satisfaction.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
• Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to streamline client and pet flow through the hospital and maximize veterinary team productivity.

The CSC will ensure clear communication with clients and associates, welcome pets and their families, and promote ongoing visits and wellness services.

Join a team that values customer service, education, and a friendly, efficient hospital environment focused on pet health and client satisfaction.